Customer Communications Management

(StreamServe-based solutions)
Development of turn-key OpenText StreamServe-based solutions to help organizations effectively manage business communications.

big__streamserve-logo
big__opentext-logo

Aiding organizations to effectively manage business communications

N-iX has over decade’s experience with OpenText StreamServe (Communication Center Enterprise) – the high end Customer Communications Management software that improves and automates customer engagement with personalized letters and invoices. We helped over 100 clients to increase the return of their investments with OpenText StreamServe.
With our solutions customers minimized costs associated with implementing changes to invoices, eliminated delays for payment receipts, introduced new communication channels, improved customer service and reduced customer complaints and manual workload.
We offer full-cycle StreamServe integration including:

  • Business analysis

  • Project design and architecture

  • Project development

  • 3rd party software integration

  • Installation and Configuration

  • Performance optimization

  • Version upgrades

  • Post-production support

Industries we serve

icon-bi-1

Utilities

Electricity, water and gas companies leverage our solutions to generate and distribute individual and collective invoices, dunning letters and all other customer communications.

icon-Telecom

Telecom

Cell phone operators benefit from our solutions that generate and distribute itemized bills with lists of inbound and outbound calls, SMS and mobile data charges.

icon-FinTech

Finance & Banking

Financial and banking institutions use our solutions to automate their processes of generating and distributing monthly or year end statements, loan statements, tax reminders, maturity notifications and other customer correspondences.

icon-healthcare

Healthcare

Healthcare institutions use our solutions to generate customer invoices with detailed information and services monthly or on-demand. It is also used on plants to create packaging labels, inserts and delivery documents.

icon-Insurance

Insurtech

Traditional insurance and InsurTech companies run our solutions to create individual, group or corporate insurance policies, agreements, quotations, tax invoices, certificates of insurance, claims and other templated documents.

WHY STREAMSERVE

Improved customer engagement

StreamServe allows large enterprises to interact more efficiently with customers by leveraging personally relevant information and offering document delivery to large numbers of customers through multiple communication channels.

Smart automation

By automating document execution and handling processes and eliminating most costly and error-prone manual document handling, StreamServe can lower paperwork flow cost, improve documentation accuracy and speed up enterprise performance.

Focus on users

Through its easy-to learn authoring tools, StreamServe gives hands-on control of the documents to non-technical users such as designers, marketing managers, customer support agents, and legal staff to efficiently create and use marketing messages, campaigns, and cross/upsell offers, and to control how and when this content is automatically included in customer correspondence.

Increased business processes efficiency

StreamServe can make your organization’s customer communication faster, more reliable and efficient by adopting to your existing business processes and automating document production.

Connect with our experts