OpenText Professional Services

OpenText Professional Services (StreamServe and OpenText ECM consulting) allow companies to increase business processes efficiency with OpenText based solutions.

WE PARTNER WITH

Certified technical consultants to help you optimize and automate your document management and customer communications

N-iX Professional Services started out in 2005 as StreamServe Center of Excellence that included StreamServe R&D, professional consulting services and 3rd line technical support. Since OpenText acquisition of StreamServe In 2010, N-iX has worked as part of OpenText Global Services delivering 3rd line technical support and consulting for Content Server, Archive Server, Enterprise Connect, Extended ECM for SAP, Tempo and related products.
Early in 2015, N-iX became an Authorized OpenText partner and has been helping integrators and solution owners with design, development and support of OpenText StreamServe and Content Server based solutions. With years of in-depth expertise in a number of OpenText products and modules, N-iX offers custom-tailored document management and customer communication management solutions for enterprises of any scale.

  • 10+ years of experience with StreamServe and OpenText ECM products

  • 100+ completed projects in Europe, North America and Middle East

  • Access to broad technology expertise from other N-iX departments (.NET, Java, JavaScript etc.)

  • Authorized OpenText Partner with all certified consultants

We work with

OpenText ECM

OpenText Content Management solutions are designed to fit the needs of large enterprises, reduce the risk and mitigate the cost of growing volumes of content. OpenText ECM is a platform to unite capture, document and record management, workflow, search and archiving as well as applications and add-ons such as email, eDiscovery, auto-classification, contract management and engineering document management. N-iX offers a range of services related to OpenText ECM including administration and configuration of OpenText ECM products, Content Server module development and customization, solution integration and version upgrades.

OpenText StreamServe

OpenText StreamServe is Customer Communication Management software that enables companies to effectively communicate with many customers by automatically creating and distributing large numbers of documents, such as invoices, statements, dunning letters or notifications. StreamServe gives hands-on control of document layout and content to business users such as designers, marketing staff, customer support agents, and process owners. N-iX has successfully delivered dozens of StreamServe-based projects to our global customers. Our portfolio includes turn-key projects and individual tasks across all stages of StreamServe project implementation.

Syntergy

N-iX has teamed up with Syntergy to provide OT Content Server users with unique solutions that often come indispensable for data management in any industry. These solutions allow companies to replicate selected or entire content across multiple servers, manage all Content Server instances from one location, move and copy huge amounts of data in seconds, and much more. For more, see Solutions based on Syntergy Products.

OpenText Analytics

N-iX has been one of the first OpenText service partners to offer consulting services for OpenText Analytics – a new product in the OpenText suite to design, deploy, and manage secure, interactive web applications, personalized reports, and dashboards fed by multiple data sources. OpenText Analytics scales to support high volumes of users, and its powerful integration APIs enable you to embed analytics in any app, displayed on any device.

WHY US

OpenText Authorized partner

Since 2013, N-iX is an official OpenText partner for CIS region with technology focus on CEM – Customer Communications Management, ECM – Content Lifecycle Management, ECM – Enterprise Archive and industry focus on Financial Services, Telecommunications, Aerospace & Defense, Utilities, Energy, Engineering & Construction, Healthcare.

Successfully deployed over 150 OpenText solutions

As an OpenText (earlier StreamServe) back office in delivering Professional Services, we have a vast experience in deployment of StreamServe solutions on customer sites in 27 countries on all continents. Our customer geography includes USA, UK, Canada, Germany, Brazil, Kuwait, UAE, Algeria, Republic of South Africa, South Korea, India, New Zealand and Australia and spans across different business domains including utility, telecommunications, pharmaceutical, health care, energy and other industries.

OpenText certified consultants

All our consultants are certified by OpenText and have a substantial track record of delivering Professional Services and a strong technical background in development, product integration, database services and network connectivity.

7 years of experience in OpenText Global Services

Since 2005 N-iX has been the home to one of the OpenText Global Services centers, offering StreamServe R&D, consulting services and 3rd line product support. After OpenText acquired StreamServe in 2010, N-iX has delivered consulting and 3rd line technical support for Content Server, Archive Server, Enterprise Connect, OTDS, Extended ECM for SAP, Tempo and related products.

Connect with our experts