OpenText Application Managed Services

N-iX Professional Services provides high-quality application managed services helping enterprises make the most of their enterprise information management systems.

Our clients

We’ve had several OpenText-based projects implemented for efficient enterprise information management across different companies of the Holding. Partnership with N-iX allowed us to deliver these projects on time at a high quality level and achieve all our business goals. During our collaboration, the N-iX team helped us find effective architecture solutions to satisfy our business needs without any system downtime. This allowed us to achieve good business performance in processing documents across different systems and companies of the Holding within the deadlines set by the customer. The flexibility of the solutions within the delivered projects makes it possible to apply them to similar business processes at other companies of our Holding.

Rudenko Yevheniy

Head of Finance Processes Department, Metinvest

N-iX has augmented our capability around OpenText adding value and expertise around StreamServe solutions. Working with N-iX for our customers brings added-‎value to our portfolio. N-iX has been always professional, committed and goes beyond contractual obligations.

Jaime Gutierrez

Partner, Optima Consulting

We have been doing business with N-iX for some time. They have been supporting us well with their knowledge and good work. We are planning to collaborate with them in the future for many projects. Thanks for good work.

Yener Alemdaroğlu

OpenText Product Manager, ADM Consulting

N-iX provides qualified consultancy and has excelled in complex technical work. We are very satisfied with their performance and compromise. For sure we will keep on working with them in the future.

Francisco Raimundo Chilet

Socio-Director, Stratesys

As OpenText partners, together with N-iX, we have participated in the execution of a project to implement the document management SAP xECM solution for a company in Latin America leader in Oil & Gas industry. N-iX has been distinguished by the expertise and technical knowledge of its human resources as well as the quality and timeliness of its deliverables. For Projection Core Consulting, to have the professional services of N-iX is undoubtedly a stronghold to opportunities and market demands.

Juan Carlos Correa Garcia

Senior Solutions Architect - PM, Projection Core

N-iX is more than only a partner to us, it’s our trusted partner in problem solving and solution finding. The team of N-iX has a wide range of experience and know-how, especially in OpenText StreamServe. In projects they are working self-motivated, proactive and take ownership of problems to produce meaningful results for us.

Beat Steiner

Co-Founder, Ajila

Cost-effective support of OpenText ECM and CCM solutions

N-iX Professional Services has over a decade of experience in delivering OpenText-based ECM and CCM solutions for many industries including finance, manufacturing, energy, telecom, healthcare, and others. After the product rollout, we want to make sure our clients get maximum value from their investment.

Our qualified technical consultants provide a wide range of OpenText application management services using a flat-rate monthly pricing model. This allows our clients to get uninterrupted performance of their enterprise systems with a predictable cost.

Preventing issues before they disrupt business processes

Our application management services encompass monitoring, reporting, optimization, and update of OpenText Exstream and OpenText ECM systems. Instead of reacting to the arising issues, we take the proactive approach to discover and fix the problems before they disrupt vital business processes.

Responding quickly to new regulatory requirements

Today, more than ever, businesses need to swiftly respond to market changes and new legislative requirements. However, engineering resources are scarce and training in-house specialists is time-consuming. Technical consultants at N-iX specialize in a diverse tech stack, so we can quickly adjust any OpenText solution to meet the latest industry standards.

Enhancing application performance

Scalability is critical for any enterprise system that has to process large volumes of data without slowing down business processes. Our team can optimize your OpenText solution, upgrade it to new versions, integrate it with other enterprise applications, and boost its overall performance.

Success stories Case studies

Strategic Partnership Encompassing R&D and Professional Services

Canada

OpenText Professional Services

Technical consulting and ECM solution development for US-based utility providers

USA

OpenText Professional Services

Leveraging OpenText Exstream 16.2 in the insurance industry

United Kingdom

OpenText Professional Services

Creating template documents in OpenText Content Server with ICCS

USA

OpenText Professional Services

Implementation of OpenText Extended ECM for SAP in Metinvest - a leading steel and mining company in Europe

Ukraine

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Expertise we offer

Infrastructure and application support

Implementing changes to meet new business and legislative requirements

New development, such as new document forms, workflows, statistics reports, etc.

Performance audit and optimization

Security audit and optimization

System monitoring, regular health checks and proactive support

Integration with new third party systems

Upgrades to new versions

Data migration

Discover our hybrid model combining remote and on-site application management services

We offer managed services through a hybrid model, where most of the work is done remotely, with consultants flying onsite to meet the customer and perform various on-site tasks on the as-needed basis. You get seamless service and we handle hiring, onboarding, training, tax management, and other operations.

Since our team combines a comprehensive set of expertise in different OpenText products, modules, and integrations, we cover all the aspects of maintenance of your enterprise information management solutions.

Why us

Authorized OpenText partner with all certified technical consultants

Over 12 years of experience with OpenText ECM and CCM products

European business culture and professional business ethics

European office hours (5 hours overlap with EST)

100+ successfully delivered projects in Europe, North America, the Middle East, Latin America, and Asia Pacific

Wide technological expertise for full cycle of managed services

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