Telecom software development services

Accelerate the digitization of your business, deliver tailored customer experiences across multiple channels, elevate your networks, streamline operations, and build AI-enabled solutions with N-iX, a leading telecom software development company providing comprehensive services to transform your telecommunications infrastructure.

Industry leaders that rely on N-iX expertise

N-iX client Bosch
N-iX client Siemens
N-iX client Lebara
N-iX client Gogo
N-iX client Azercel
N-iX client Televic
N-iX client m3connect
N-iX client Telit
N-iX client MASMOVIL Group

Core telecom software development services we offer

Core Transformation Services

BSS Transformation

  • Assist in tender preparation and supplier selection
  • Help form requirements and project planning
  • Facilitate project development from the client's side
  • Manage backlog and set up processes with external vendors
  • Govern delivery processes and oversee telecom software solution compliance
  • End-to-end BSS migration from legacy to modern telecommunications software
  • Solution Verification phase execution (business needs analysis, gap analysis)
  • Vendor evaluation and selection for BSS solutions
  • Business process reengineering to align with new BSS capabilities
  • Integration planning and execution with existing systems
  • Data migration strategy and implementation
  • User acceptance testing (UAT) coordination and execution
  • Training and change management for new BSS implementation
  • Post-implementation support and optimization

Digital Transformation

  • Telecom application development for self-care and ecommerce
  • Introduce or enhance omnichannel customer experience
  • Implement user-friendly digital self-service channels
  • Optimize support team efficiency through digital telecom software solutions

Legacy System Refactoring

  • Modernization of old telecom systems
  • Upgrade of existing IT infrastructure components
  • Assistance in choosing or developing specific services to replace legacy systems

Data and Cloud Services

Data Services

  • Monetization of operator data (big data models)
  • Consultations on data utilization and management
  • Implementation of data protection measures (including GDPR compliance)
  • Cloud-based data solutions (encryption, masking, data lifecycle management)
  • Data analytics solutions for actionable insights
  • AI readiness assessment and roadmap development

Cloud Migration

  • Full or partial migration to cloud infrastructure
  • Cloud backup and active reserve solutions
  • Business case calculation and optimization
  • Refactoring of existing systems for cloud efficiency

Cloud Infrastructure Design and Migration

  • AWS and other cloud platform migration services
  • Cloud infrastructure maintenance and optimization
  • Development of cloud-based operational tools

Network API Platform Development

  • Architecture design for real-time network APIs
  • Implementation of cloud-native service development platforms
  • Development of telecom APIs for enhanced connectivity and service integration

Specialized Services and Consultancy

IT Audit and Optimization

  • Review and optimization of IT processes and structure
  • ITIL-based process improvements
  • Recommendations for cost savings and efficiency enhancements
  • Best practices implementation for project management, development, and documentation
  • Integration of DevOps tools for streamlined operations

5G Implementation Support

  • Assistance in tender preparation for 5G network applications
  • Analysis and implementation support with selected suppliers
  • Core network adaptation for 5G services
  • Development of IoT applications leveraging 5G capabilities

Product Development

  • Full product lifecycle management
  • R&D capacity extension for product companies
  • Agile and responsive development services

Solution Delivery Services

  • Prime SI (System Integrator) services
  • Partner SI services for product companies
  • End-to-end solution management

Anti-Fraud Platforms

  • Inter-operator fraud prevention systems
  • SIM-box fraud detection and prevention solutions
  • Implementation of advanced fraud detection systems

BSS-Specific Business Analysis

  • Detailed requirements gathering for BSS projects
  • Business process mapping and optimization
  • KPI definition and measurement for BSS performance
  • Regulatory compliance assessment for BSS solutions

Telecom Architecture Services

  • BSS architecture design and review
  • Integration architecture for multi-vendor BSS environments
  • Microservices architecture planning for BSS modernization
  • API strategy development for BSS ecosystem

Consultancy Services

  • IT systems roadmap and architecture planning
  • Telco solutions consultancy for mobile operators
  • Vendor selection assistance
  • Internal technological process assessment and improvement
  • BSS transformation strategy development
  • TCO (Total Cost of Ownership) analysis for BSS solutions

Staff Augmentation

  • Provision of additional resources for peak demand periods
  • Smooth ramp-up and efficient handover processes
  • AI-augmented software development for telecom

Featured case studies Case studies

Better scalability and faster time-to-market for M3connect

  • Software Architecture
Case study
Case study

End-to-end development of web-based CCTV solution for transport connectivity

  • Embedded Software Development
Case study
Case study

Design and development of Digital Experience Platform for telecom

  • Digital Transformation
Case study
Case study

Gaining a competitive edge in telecom with fintech integration

  • Software engineering services
Case study
Case study

Strengthening cybersecurity for a leading telecom service provider

  • Cybersecurity services
Case study
Case study

Comprehensive Business Support System (BSS) transformation in telecom

  • Software engineering services
Case study
Case study

Achieve your business objectives faster with N-iX

  • Propel growth by adopting advanced technologies
  • Drive customer experience improvement
  • Reduce operational costs
  • Generate new revenue streams
  • Upgrade your network and improve connectivity
  • Accelerate your digital transformation
  • Employ automation and enhance business performance
  • Gain a competitive edge with AI-integrated solutions
Achieve your business objectives faster with N-iX

Elevate your processes and systems with Artificial Intelligence

With proven AI consulting and development experience, N-iX knows where and how to implement AI in telecom software development services to bring value to your business. We will help you leverage Artificial Intelligence to optimize your networks, reduce operational costs, elevate customer experiences, enhance security, and more. Here are some of the AI use cases in telecom we can implement together:

AI-based predictive maintenance
AI-powered network optimization
Virtual assistants and chatbots
Fraud detection and prevention systems
AI-augmented software development

Cooperation models

N-iX offers a variety of engagement models to enable our clients to achieve their goals in the most effective way. Depending on the level of involvement you prefer, the type of service you require, the problem you are solving, and other factors, together we’ll establish the most convenient approach to serve your needs.

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Staff augmentation

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Managed team

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Custom solution

Our tech partnerships and compliance

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Why partner with N-iX for telecom software development outsourcing

50+

successfully delivered telecom projects

300+

tech experts with telecom expertise

15+

years in telecom software development and 20+ years in the global tech market

Decade-long

strategic tech partnerships with telecom leaders across the globe

10+

active telecom clients

140M

people using the telecom software solutions we’ve worked on

200+

Data, AI, and ML experts to power your business with AI and data-driven insights

80+

enterprise clients, including Fortune 500 leaders

2,400

tech experts across Europe, the Americas, and Asia

Client reviews

N-iX client Lebara

I don’t think there has been a single technology project within Lebara that N-iX hasn’t been involved with, in the past one or two years. And that’s a very-very widespread range of work we did. We launched a mobile top-up application, we built a post-paid service from scratch, we upgraded our CRM system. We launched a completely new website with a completely new rebranded look and feel. Within N-iX we now have an omnichannel team which is basically delivering the capabilities and microservices that we need to power all these different channels.

Lars Hoogweg

Head of Architecture and Exploration at Lebara

N-iX client Gogo

We formed multiple sub-teams and outsource development work to N-iX. They helped us format the road map and plan the groundwork. …  Pretty much anything that we needed to build our data warehousing solution, N-iX did for us.

Igor Beliaev

Data Science Manager

FAQ

Outsourcing telecom software development lets you tap into deep domain expertise and cutting-edge technologies without the overhead of building and training an in-house team. It drives down costs, accelerates time-to-market, and delivers the scalability to handle network peaks, all while you stay focused on your core business. Plus, partnering with seasoned providers for software development in telecom industry reduces project risk through proven processes, compliance with industry standards, and ongoing support.

Look for telecom software development companies that are compliant with GDPR, SOC2, and ISO 27001 certifications, encryption at rest and in transit, secure API gateways, and continuous vulnerability scanning. For inter-operator services, SIM-box fraud detection and anti-DDoS layers are also essential.

AI-powered telecom software development services tools enable predictive maintenance to prevent downtime, real-time network optimization, virtual assistants for customer support, and advanced fraud detection. These solutions reduce OPEX, boost QoS, and elevate customer satisfaction.

5G support covers vendor tender prep, core-network adaptation, RAN-to-core integration, IoT use-case development, and end-to-end testing. Whether you need help selecting a telecom software development company for 5G billing or designing network APIs for ultra-low latency, expert guidance ensures a smooth rollout.

Telecom cloud migration can be complete or hybrid. It starts with a readiness assessment and business-case calculation, continues through refactoring network functions into containerized microservices, and ends with operational handover, security hardening, and ongoing optimization in AWS, Azure, or GCP.

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Trusted by

N-iX client Bosch
N-iX client Siemens
N-iX client ebay
N-iX client Inditex
N-iX client CircleCI
N-iX client Credit Agricole
N-iX client TotalEnergies
N-iX client AVL
N-iX client Innovation Group
N-iX client Questrade
N-iX client First Student
N-iX client ZIM

Industry recognition

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