SaaS migration is a critical step for businesses looking to modernize their operations and stay competitive. By 2024, enterprises are expected to allocate 80% of their IT hosting budgets to cloud solutions, including SaaS, highlighting the increasing reliance on cloud-based solutions (McKinsey). Whether driven by the need for greater agility, reduced infrastructure costs, or improved scalability, transitioning to SaaS offers significant long-term benefits.

While the advantages of moving to SaaS are clear, the migration process can be complex. Leveraging expert SaaS development services ensures that both technical and business aspects are carefully managed for a seamless transition.

What are the top reasons for migrating to SaaS? How to prepare for and conduct a transition? Which best practices should be used to migrate successfully? Let’s find out.

What are the benefits of SaaS migration?

SaaS enables businesses to provide software services more efficiently and at scale compared to traditional on-premises models or some cloud solutions. This transition marks a major shift from a product-centric approach to one emphasizing service delivery and operational agility. The focus is enhancing scalability, reducing operational overhead, and aligning business operations with modern cloud infrastructure.

The key benefits of SaaS migration include:

  • Reduced costs: Eliminates the need for on-premises hardware, as the SaaS provider handles updates, security, and infrastructure management.
  • Scalability and elasticity: Enables businesses to scale resources up or down based on demand without upfront investments.
  • Faster time to market: Accelerates product and feature launches, allowing for quicker innovation and competitiveness.
  • Strategic alignment: Supports key business goals by aligning operational efficiency, time to market, and customer engagement with the SaaS delivery model.
  • Enhanced security and compliance: SaaS providers ensure compliance through robust security practices and regular audits.
  • Operational agility: Facilitates rapid response to market changes and customer needs with faster updates and feature rollouts.

Discover SaaS in cloud computing and its business impact

Are you ready for SaaS migration?

SaaS migration is far more than just moving workloads to the cloud. It influences every part of your business model, from pricing to customer engagement, and requires alignment between your operational, technical, and sales teams. 

To ensure a successful SaaS migration, your organization must be prepared to address both technical challenges and organizational changes. Before moving forward, it’s essential to evaluate whether your business is truly ready to adopt a service-oriented approach. This evaluation should highlight key areas such as your technical infrastructure, operational processes, and business goals to determine if SaaS is the right solution, or if other cloud options would be more suitable.

Ask yourself these key questions:

  • Are your current systems struggling to scale alongside business growth?
  • Do you face high maintenance and operational costs with on-premises infrastructure?
  • Is your organization under pressure to keep up with SaaS competitors?
  • Are compliance and security concerns becoming difficult to manage?
  • Are you looking to expand into new markets or reach a broader customer base?

If these challenges resonate with your business, consider a SaaS cloud migration. Evaluating these factors will give you insights into your organization's readiness and guide you in shaping a migration strategy tailored to your needs and circumstances.

At N-iX, we offer comprehensive product discovery services that help organizations better understand their technical and business landscapes. This proactive approach helps tackle challenges early, ensuring an effective SaaS transformation.

How to choose a migration strategy?

When planning a SaaS cloud migration, organizations must choose priorities, such as time to market, modernization, and the overall impact on business operations. Typically, there are two primary approaches: a fast-track migration for quicker market entry or a more gradual strategy focused on modernization.

Two types of SaaS migration strategy

Each approach comes with its own set of trade-offs. Carefully evaluating these options will help shape a migration plan that aligns with your business goals and long-term SaaS success. Let’s review their differences in more detail.

1. Modernize first, release later

The first approach delays the SaaS release to allow more time for rewriting, refactoring, and modernizing the existing solution. By investing in modernization early, businesses can benefit from SaaS advantages, including scalability, operational efficiency, and enhanced agility, right from the start. This model prioritizes long-term benefits by delivering a robust, modernized SaaS solution at launch.
Pros:

  • Achieves greater efficiency and agility from the outset.
  • Avoids the complexities of incremental modernization after release.
  • Reduces the risk of technical debt accumulation in future stages.

Cons:

  • Delays time-to-market, leaving a gap where customer feedback may be limited.
  • Requires a higher upfront investment in development without immediate returns.
  • Works well for companies that can afford a longer development phase and prioritize delivering a modern, scalable solution that will endure over time.

2. SaaS now, modernize later

The second approach prioritizes getting a minimally modernized SaaS offering to market as quickly as possible. The solution is migrated with minimal changes, and modernization is carried out incrementally post-launch. While this speeds up time-to-market, it involves compromising on some SaaS efficiencies in the short term, such as multi-tenancy or automation.
Pros:

  • Accelerates time-to-market, enabling earlier customer feedback and quicker revenue generation.
  • Enables the business to start operating as a SaaS provider earlier.
  • Forces broader organizational transformation sooner, particularly in sales and customer support teams.

Cons:

  • Requires gradual, ongoing modernization, which can be more complex and slower.
  • May accumulate technical debt, making future upgrades more challenging.

Choosing the right approach

Deciding between these strategies depends largely on your business model, market pressures, and resource availability. If you aim to capitalize on a short market window, the faster "SaaS now" approach may be the better fit. On the other hand, if long-term operational efficiency and scalability are your top priorities, investing time in early modernization might yield greater benefits in the future.

In practice, many companies choose a middle ground—migrating key components quickly while modernizing others incrementally based on customer feedback and evolving business needs. Regardless of the strategy chosen, it's crucial to think beyond just the technical aspects and consider how this transition will affect your entire organization.

Discover more about how to design a SaaS architecture

Which migration pattern will align with my strategy?

When choosing a SaaS cloud migration strategy, remember that it will often involve a combination of migration patterns rather than relying on just one. These patterns can be implemented in phases, progressively guiding your system toward a full SaaS transformation. Each pattern presents its benefits and challenges, so it's essential to assess which approach best suits your business goals, technical needs, and timeline for migration.

1. Silo lift-and-shift

The silo lift-and-shift approach involves moving your existing systems to the cloud with minimal changes to the architecture. This pattern is often used when a quick time-to-market is essential, as it allows for the fastest transition with the least disruption.
Pros:

  • Time to market: As this method requires minimal architectural changes, it significantly shortens the time to move systems to the cloud.
  • Minimally invasive: It’s a low-risk option that avoids the complexities of a full redesign.
  • Simpler isolation: Each tenant remains isolated, making managing security and data separation easier.

Cons:

  • Limited agility and innovation: Since this method doesn’t optimize or modernize the underlying architecture, it can restrict scalability and future innovation.
  • Higher costs: Without modernizing, operational costs can remain high.
  • Manageability: The lack of modernization can also make ongoing system management more challenging.

2. Layered approach

The layered pattern focuses on migrating the application in stages, allowing incremental improvements without overhauling the entire system at once. This pattern is particularly useful for businesses that want to modernize gradually, delivering quick wins while minimizing risk.
Pros:

  • Incremental migration: Migrating in layers allows for measured, smaller steps that reduce risk while delivering quick results.
  • Moderately invasive: More flexibility than the lift-and-shift approach while still minimizing complexity.
  • Quick successes: The layered approach allows businesses to deliver quick wins to their stakeholders and customers without waiting for full migration.

Cons:

  • Time to market: While less disruptive than a complete overhaul, this approach still requires time to achieve full modernization.
  • Manageability: Managing both on-premises and SaaS solutions during migration adds complexity.

Cost: Incremental changes can become costly if not managed efficiently over time.

3. Service-by-service migration

The service-by-service pattern is the most comprehensive migration approach, where each service or component is modernized and moved to the SaaS model individually. This method ensures the system is fully optimized for the cloud, delivering the highest scalability, agility, and performance.
Pros:

  • Incremental: Similar to the layered approach, this method allows for incremental improvements but with a focus on fully modernizing each service.
  • Full modernization: It completes the transformation, optimizing every component for a SaaS delivery model.
  • Scalability and agility: Modernizing each service individually allows for enhanced performance, making it easier to scale and innovate.

Cons:

  • Time to market: Service-by-service migration is a time-consuming process.
  • Data model migration: Migrating each service's data model introduces complexity due to differences in data structures, relationships, and dependencies.
  • High complexity: This is the most invasive method, requiring significant architectural and operational changes.

Migration patterns application

These migration patterns are not fixed. Many organizations use a combination of approaches depending on their business needs and technical challenges. For instance, starting with a silo lift-and-shift for quick market entry and then moving to a layered or service-by-service approach for long-term modernization is a common phased strategy. To ensure a smooth and effective transition to SaaS, you can turn to N-iX for expert cloud consulting services, and we will help you select the right migration pattern (or combination of patterns) tailored to your goals.

N-iX’s approach to SaaS migration

SaaS cloud migration is a multi-stage process that requires a combination of technical expertise and strategic alignment with business objectives. N-iX’s comprehensive approach ensures a seamless transition from legacy systems to a modern, cloud-based SaaS model. The following steps outline how N-iX manages each migration phase to ensure long-term success and scalability for your SaaS solution.

Your SaaS migration journey with N-iX

1. SaaS maturity assessment

N-iX conducts a detailed analysis of the application architecture, deployment models, and business processes to evaluate your current solution’s readiness for SaaS migration. This process includes the review of your existing system’s scalability, security, and performance. N-iX also assesses the level of customization, multi-tenancy capabilities, and potential gaps that must be addressed before moving to a SaaS model.

2. Strategic migration planning

After assessing the SaaS maturity, N-iX collaborates with key stakeholders to define a clear SaaS migration strategy. At this step, N-iX selects the right migration approach considering your business priorities, such as time-to-market, customer demands, and technical capabilities, ensuring that the transition aligns with your broader business goals.

3. Architecture transformation and modernization

N-iX works to modernize and adapt your solution’s architecture to meet the requirements of a SaaS model. This may include enabling multi-tenancy, enhancing scalability, and introducing automation for key processes such as deployment and scaling. The focus is on creating a cloud-native architecture that leverages microservices, containerization, and other cloud technologies for improved agility and performance.

4. Implementation and integration

In this phase, N-iX integrates the SaaS components into your existing solution with minimal disruption to your current operations. This includes embedding key functionalities like subscription management, billing systems, and customer management tools necessary for a SaaS model. N-iX also ensures that your solution is fully compatible with leading cloud platforms and optimized for seamless delivery to end users.

5. Testing, deployment, and continuous optimization

Once the transformation is complete, N-iX performs rigorous testing to ensure the SaaS solution meets all performance, security, and compliance requirements. After successful testing, the solution is deployed into production with minimal disruption. Post-deployment, N-iX offers continuous monitoring and optimization to help you scale and evolve your SaaS offering based on user feedback and changing business needs.

How to mitigate the challenges of migrating to SaaS?

Migrating an existing solution to a SaaS model presents various technical and operational challenges. Below are four key challenges organizations often face and how N-iX approaches and resolves them to ensure a smooth migration.

1. Retrofitting multi-tenancy

Retrofitting multi-tenant support into an application designed for a single customer can be particularly complex. Initially built without the necessary architectural layers, attempting to add multi-tenancy after the fact results in performance bottlenecks, increased operational complexity, and the need for constant adjustments to accommodate new tenants.

N-iX approach: We address multi-tenancy at the beginning of the migration process and ensure that the architecture can support horizontal scalability, isolated tenant data, and seamless onboarding of future customers. By embedding multi-tenant support during the design phase, N-iX prevents the painful retrofitting issues that can arise later, ensuring an efficient and scalable environment from day one.

2. Data migration complexity

Migrating large amounts of data from on-premises or legacy systems to a SaaS environment introduces risks of data loss, downtime, and compatibility issues. Additionally, ensuring data consistency and integrity across multiple tenants can be complex, especially when dealing with sensitive data.

N-iX approach: We adopt a structured data migration plan, utilizing automation tools to minimize errors and ensure consistency. By creating data migration pipelines and running pilot tests, we ensure smooth transitions with minimal disruption. N-iX also applies data partitioning techniques to safeguard tenant data, ensuring that each tenant’s information is stored and accessed securely and separately.

3. Security and compliance concerns

Transitioning to a SaaS model opens up new security vulnerabilities, particularly around data privacy and regulatory compliance. Maintaining strict security measures across varying regions and industries becomes increasingly challenging, with multiple tenants accessing the same infrastructure.

N-iX approach: Security is integrated into every stage of the SaaS cloud migration process at N-iX. We thoroughly assess current security measures and design enhanced security frameworks tailored to the SaaS model. This includes encryption protocols, access controls, and tenant isolation techniques. N-iX also ensures that the SaaS architecture complies with regulatory requirements like GDPR, providing compliance audits to identify and address any gaps.

4. Performance and scalability issues

SaaS models require solutions that scale efficiently as new tenants are added. Poorly optimized systems may lead to performance degradation, affecting response times, data processing, and overall user experience. This challenge intensifies as customer demand fluctuates over time.

N-iX approach: To ensure that performance scales with demand, N-iX implements cloud-native scalability mechanisms such as auto-scaling, load balancing, and resource optimization. By leveraging cloud platforms like AWS, Azure, or Google Cloud, N-iX builds SaaS architectures that automatically adjust to fluctuating tenant loads, optimizing cost and performance.

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Conclusion

The SaaS migration process requires a strategic alignment of business and technology. A well-planned and carefully executed SaaS migration is not just about technical shifts; it involves rethinking business models, operational processes, and customer engagement strategies. At N-iX, we help businesses navigate this complex transformation by assessing their unique needs, addressing potential challenges, and implementing tailored solutions that minimize disruption and maximize long-term success.

With 2,200 experts on board and 21 years in business, N-iX is a reliable partner for companies that seek SaaS migration and digital transformation. Our 400 cloud experts ensure a seamless transition, delivering tailored solutions that align with your business goals and technical requirements. With a global presence across 25 locations, we provide the expertise and support needed to make your SaaS journey successful.

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