IT Outsourcing Services

Augment your team with top tech talent, build a full-scale offshore development center, or create a custom software solution from scratch with a reliable IT outsourcing services provider by your side.

Featured clients that benefited from our IT outsourcing services Our clients

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IT outsourcing: an effective way to boost development capabilities and innovate faster

Due to the tech talent shortage, many businesses struggle to fully embrace modern technologies. Outsourcing IT services is an effective way to bridge the gap between you and skilled IT professionals, take advantage of external tech expertise, and accelerate the launch of your new products.

Since 2002, N-iX has provided top-quality outsourcing services to organizations across the globe—from established SMEs to Fortune 500 leaders. Our internal tech capabilities are driven by more than 2,200 tech experts, multiple development centers across Europe, established processes to ensure service excellence and years of cross-industry experience.

IT outsourcing company

How IT outsourcing brings sustainable business results Benefits of IT outsourcing

Increase business agility

Outsourcing IT projects to N-iX will allow you to adapt to market changes and scale your tech capabilities up or down depending on your business priorities. We offer different cooperation models to make sure our clients delegate as much responsibility to us as they need.

Tap into additional tech talent pools

N-iX has development centers across Europe and an established employer brand. This gives us access to the talent pool of around 1.1M outsourced CEE developers and allows us to quickly build top software engineering teams.

Take advantage of external expertise

With over 2,200 tech experts and two decades of experience, we can meet any gap in your skillset, from data analytics and cloud to embedded software and IoT to Machine Learning, and AI.

Accelerate time to market

Whether you need to extend the functionality of your existing product, modernize your system, or build a custom software solution from scratch - we have established processes to deliver it in time and on budget.

IT outsourcing best practices Best practices

1. Select a right cooperation model

Whether you need to scale your engineering team, hand over a part of your project to remote tech specialists, or build a custom solution from scratch – N-iX can help you with Team Extension, Managed Team, or Custom Software Development.

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2. Prioritize security

N-iX has a well-established cybersecurity policy. We comply with international standards and regulations, including ISO 27001:2013, SO 9001:2015, GDPR, HIPAA, PCI DSS. The company also has a proven experience working with many industry compliances.

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3. Sign a win-win contract

Make sure to discuss every detail of cooperation with a potential tech partner and include them in the contract. Some of these aspects are intellectual property rights confidentiality, data protection, regulation compliance, notice periods, non-solicitation terms, etc.

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4. Coordinate effective communication

Well-orchestrated communication is an essential aspect of the project’s success. With clear communication channels, regular meetings, and effective management, N-iX experts are always within easy reach when you need them.

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5. Ensure smooth knowledge transfer

Together we devise a detailed knowledge transfer plan to provide the development team with needed business context and expectations, as well as sign-off knowledge transfers once the project is successfully delivered.

Choose the cooperation model that will bring the most value

Problem to solve
Input from the client
Communication and governance
Value delivered
Best suited for
Choose your model
Staff Augmentation
Scale your core engineering team with flexibility in mind.
  • team size and structure
  • technical skill requirements
  • project backlog and development processes
  • communication protocols
  • performance expectations
You communicate with N-iX team members and manage them directly. We establish periodic feedback loops to ensure quality and team productivity.
  • additional team capacity
  • quick access to top talent
  • direct control over the team
  • flexible scaling
  • administrative support
  • team retention and HR management
Companies with established development processes that need quick scaling
Quickly expand my team
Managed Team
Delegate part of your product development to a managed team, integrated with your delivery organization.
  • product vision and strategy
  • technical requirements
  • product roadmap
  • success criteria and performance expectations
You communicate with developers and the N-iX project manager. Together we establish status reporting, a governance model, and a communication plan.
  • autonomous delivery unit
  • technical leadership
  • Performance Metric guarantees
  • established project environment and process frameworks
  • transparent and established team management practices
  • quick on-demand access to N-iX company-wide tech expertise
  • knowledge sharing, enablement, coaching
Organizations that need modern development capabilities
Set up a dedicated team
Custom Solution
Solve your business challenge with an end-to-end tech solution.
  • business objectives
  • solution requirements
  • acceptance criteria
  • timeline constraints
  • budget parameters
  • technical constraints
  • success metrics
Apart from regular communication with developers and the N-iX project manager, we discuss roadmap progress updates, the project budget, major milestones, and releases during quarterly business reviews.
  • design of the solution roadmap with its further implementation
  • end-to-end solution delivery: from the vision to a full-fledged product
  • solution accelerators that reduce the project launch time, minimize development costs, and mitigate delivery risks
  • N-iX commitments on time-to-market
  • budget commitment assurance
  • technical innovation
  • focus on business outcomes
Businesses that require complete solution implementation
Build a custom solution

Success stories Case studies

Client reviews

Global Fortune 100 engineering and technology company

They supported us throughout the whole lifecycle of the product migration, handling the technical project management as well as operational support tasks.

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Why did we select N-iX over others? Great culture fit, good value for cost, and company values aligned.

Kevin Coorevits

Manager Technical Teams

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I think we work extremely well together with the N-iX. Reliable. In one word.

Lars Hoogweg

Head of Architecture and Exploration

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They do take time to understand your business. It's not just - here’s some developers and QA’s - it’s what is it you’re trying to achieve and how can we align with that.

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The professionalism from N-iX is unparalleled. They can always get the job done.

Steven Chilver

Product Manager

Industry recognition

Why businesses trust N-iX with IT outsourcing Why N-iX

22

years of experience in outsourcing

2,200+

skilled tech professionals

30

enterprise clients including Fortune 500 companies

4.6+

years of our average outsourcing partnership duration

25

countries across Europe and the Americas

270+K

savvy candidates in our internal database

FAQ

IT outsourcing is an umbrella term for hiring an external service provider to handle specific tech tasks.
Commonly outsourced IT services include software development, IT consulting outsourcing, IT staff augmentation, and specific expertise or subservice engineering.
Key factors include the provider’s expertise in your industry, their track record, data security practices, and their ability to offer scalable solutions.
Depending on where your vendor is located, IT outsourcing can be divided into three types: offshoring, onshoring, and nearshoring. They are only different by how far the providers are from your team. Some people also divide IT outsourcing services by contract type: time-and-material (T&M), dedicated team, and fixed price (also known as fixed bid).

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Industry recognition