Generative AI for retail

Ready to skyrocket your retail growth? Generative AI in retail unlocks hidden customer insights, personalizes every interaction, and optimizes your product mix for explosive results.

Elevate retail excellence with Generative AI

Today's retailers face a constant battle to cultivate deep customer connections, deliver personalized experiences, and seamlessly bridge the divide between digital and physical shopping environments.

Generative AI presents a transformative solution. It unlocks a wealth of customer insights, enabling you to personalize every interaction and optimize your product mix for accelerated growth.

As your trusted global software solutions partner, N-iX empowers you to harness the power of Generative AI responsibly. We help you drive operational efficiency, ignite creativity, and maximize your competitive edge.

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N-iX retail Generative AI use cases and services

Captivate customers with personalized Content

  • Effortless content generation. In a fraction of the time, create captivating marketing materials, product descriptions, and social media content.
  • Personalized content for every customer. Tailor email campaigns, product descriptions, and website copy to resonate more deeply with each customer segment.

Personalize shopping with intelligent chatbots

  • 24/7 Customer support. Develop Generative AI-powered chatbots that answer customer questions, process orders, and troubleshoot issues, providing consistent support.
  • Personalized product recommendations. Leverage Generative AI-powered chatbots to recommend products to customers based on their past purchases, browsing behavior, and stated needs.

Effortlessly manage your product catalog

  • Automated image generation. Generate high-quality product images from simple text descriptions.
  • Data-driven product descriptions. Build detailed and informative product descriptions that automatically extract key features, benefits, and specifications from product data.
  • Enhanced product search functionality. Maximize product search accuracy.

Innovate faster with generative AI-powered development

  • Predictive product design. Analyze market trends, customer feedback, and competitor data to develop innovative products that meet emerging consumer needs.
  • Data-driven trend analysis. Generate insights from vast amounts of data to identify emerging trends and predict customer preferences for future product development.
  • Virtual A/B testing for prototypes. Rapidly iterate and test product prototypes with virtual consumers, saving time and resources on development.

Streamline customer service

  • Self-service knowledge base. Generate a comprehensive knowledge base of FAQs and troubleshooting guides.
  • Smart ticket routing and resolution. Analyze customer inquiries and route them to the most appropriate support agent or automate basic troubleshooting tasks.
  • Sentiment analysis and proactive outreach. Analyze customer feedback and social media sentiment to identify dissatisfied customers and proactively reach out to address their concerns.

Maximize revenue with dynamic pricing

  • Real-time price optimization. Analyze market data, competitor pricing, and customer demand to adjust prices dynamically and maximize profits.
  • Personalized promotions and discounts. Generate targeted promotions and discounts for individual customers based on their purchase history, browsing behavior, and loyalty status.
  • Gen AI-powered flash sales and limited-time offers. Optimize flash sales and limited-time offers based on historical data and customer preferences.

Our approach

1

One-hour free consultation

Discuss your goals, explore AI's impact on operations and customer experience, and define AI's potential benefits for your organization.

2

One-day workshop

You will gain a solid understanding of key AI concepts through an interactive session. Our experts will tailor the workshop to your needs, gather requirements, and interview stakeholders to create a prototype best aligned with your goals and expectations.

3

One-week assessment and strategy development

We'll assess your data infrastructure and develop a customized AI strategy with a clear roadmap delivered as a comprehensive project plan.

4

4-6 weeks - Proof of value Deployment

Experience AI's impact quickly. Based on the insights gathered during the workshop, we'll design and deploy a focused PoC.

5

Full-scale development

Seamlessly integrate AI and enjoy ongoing support for maximized ROI.

Transforming retail with Generative AI: Success stories of our clients Case studies

Start your journey with a trusted partner

59

successfully delivered retail and e-commerce projects

300+

N-iXers working on retail/e-commerce projects

200+

Data, AI, and ML experts

140M

people using the solutions we’ve worked on

215

markets across the globe offer the products we developed together with our partners

21+

Years of experience provider

2,200+

Software engineers and IT experts

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