N-iX headquarters and development center is located in Lviv. It is the second largest city for IT outsourcing in Ukraine with strong computer science education programs, large number of computer graduates and over 50,000 professionals involved in the IT outsourcing industry. Government encourages the engineering profession among youth and provides various incentives for IT professionals.
We realize a happy client can translate into continued business. Over the course of 11 years, we have managed to build some enduring relationships with our clients that has resulted in many multi-year projects. StreamServe, a partner of 7 years, is still one of our biggest clients. Business we get from clients referrals still constitutes a big part of our new business and investing in the success of our existing clients is our biggest effort in winning new business.
We are neither too big to care nor too small to cope. We are purposely designed and operate as a nimble and responsive mid-sized organization that is able to listen and quickly respond to ever-growing client requirements. We treasure all our clients and are able to build personal relationships with our client teams. At the same time, we have the expertise and capacities to complete projects of any complexity. As well as, the facilities to hire and maintain dedicated teams of the required size.
We have demonstrated continuous growth throughout our history, and a strong commitment to the core business of custom software development. The people who started the company continue to run it. This has helped us keep management and senior developers’ turnover rate far below the industry rate and has been a valuable contribution to our successful record of return clients and employees.
We have managed to preserve our startup culture as we have grown. Openness and honesty along with the spirit of innovation and collaboration are the backbone of our business. We make sure we remain a nimble, agile company, and our employees get the freedom and tools to drive our growth and development from bottom up.
Dedicated teams at N-iX have been enhancing development departments of a number of prominent American and European software development companies and startups. Еvery time they used the latest technologies and executed projects of various complexities. Including projects such as a full-cycle development of high-tech hardware and software for a multi-format routing systems provider and development of embedded software for a digital writing manufacturer. There are very few technologies our client dedicated teams have not used and no missions that have not been completed.
The management team at N-iX, including the CEO, is fully comprised of ex-developers. This rare combination of technical and business skills allows us to always be on the same page with our customers. Also, because our management team is highly technical, the whole company is stronger. We continuously leverage new technology in partnership with our clients and promote the culture of innovation, which enables dedicated development teams to bring the most value to our clients’ projects.
Our client dedicated teams are provided with all the infrastructure and tools necessary for efficient operations. Such as, fault tolerant high speed Internet connection, private virtualization cloud for testing and pre-production purposes, as well as, network and physical separation to ensure maximum confidentiality. Furthermore, we provide our clients with a monitoring system and ITIL-based troubleshooting.