32 Storozhenka St. Lviv, 79018 Ukraine
15-B Leiptsyzka str. Kyiv, 01015 Ukraine
Ul. Lubicz, 23a Kraków, 31-503 Poland
Adelgatan 5 211 22 Malmö Sweden
1213 E 6th Avenue Tampa, FL, 33605 USA
Dedicated development teams and R&D centers to help software companies innovate and implement digital transformations.
Full-cycle software product development services in a variety of technology stacks and business domains.
Full-cycle custom mobile development services for enterprise, consumer and game applications across all popular platforms.
OpenText Professional Services (StreamServe and OpenText ECM consulting) allow companies to increase business processes efficiency with OpenText based solutions.
Full-cycle game development using Unity and Unreal Engine and Art Production as-a-service.
Covering every aspect of an Art Production pipeline starting from idea concept to fully animated PBR-ready characters and environmental assets.
Reduce high downtime cost between releases and avoid lack of software testing effort during project peak loads.
Comprehensive 2nd and 3rd line product technical support for software companies across various segments.
Get access to the new value chain by implementing the digital transformation of your business.
Building and deploying secure, scalable and manageable solutions using a wide stack of BI technologies and tools.
Creating complex analytics systems to support competitive intelligence with the help of modern methods of data collection, analysis and processing.
Creating custom-built systems, processing large volumes of data and transforming it into insight to solve business challenges and drive innovation.
Complex blockchain expertise including blockchain application development, consulting and operation support.
N-iX VR studio delivers custom virtual reality solutions for various industries including gaming, education, real estate, hospitality and healthcare.
Full cycle of Enterprise Mobile solutions development from architecture, to back-end and front-end development and quality control.
OpenText StreamServe-based solutions to help organizations effectively manage business communications.
Industry-specific ECM solutions based on OpenText Enterprise Content Management (ECM) product suite.
Effective user interfaces for innovative software products with focus on your business needs.
Design and implementation of reliable embedded software systems of any complexity for disrupting high-tech and IOT projects.
Developing robust architectures for high-load systems that can handle multiple data queries.
Full development lifecycle from specifications to design, licensing, migration to cloud infrastructure and ongoing maintenance and support.
Optimizing your delivery processes by managing production infrastructure and building an effective collaboration environment.
Software engineering services and comprehensive solutions to meet the evolving needs of the modern finance.
Custom software development solutions for traditional insurance and InsurTech companies.
Development of software solutions for Finance & Banking to help organizations innovate, benefit from technology and better target digital consumers.
Full cycle software product development services for leading players in high-tech to help businesses stay on the forefront of innovation.
Consumer friendly mobile and web applications, BSS/OSS software solutions, VoIP services and deep industry expertise.
Cutting-edge software solutions for publishing houses, ISVs, digital agencies, media firms and gaming companies.
Full-cycle development of innovative healthcare, biotech and life science software solutions.
Custom software solutions for hospitality industry to manage growth, refine business operations and increase profitability.
Bringing to life educational projects of any scale and complexity including e-learning portals and web-based instructional management solutions.
Development of complex energy management software solutions from design, to implementation and testing.
Flexible and versatile IT solutions for global industrial manufacturing companies to accelerate business digitalization.
Scalable and secure outsourced solutions on Java for innovative software companies across a variety of industry sectors including hospitality and manufacturing.
We develop high-performance, elastic, reliable and responsive Scala applications that can be tailored to your requirements powering your business growth.
Extensive competencies in .NET development to provide high quality outsourcing solutions for our partners across varied domains.
Complex game development using Unity 3D technology with a primary focus on MMO RPG, city-builder strategies, sport genres and multiplayer games.
Helping software companies develop complex, large-scale products on Hybris platform to grow their business, lower operational costs and improve ROI.
With strong understanding of object oriented programming and broad experience in Python stack, we develop web apps, back-ends and more.
We use Ruby and Ruby on Rails to help companies develop web services and applications for a wide range of domains.
Developmet of native and cross-platform apps and system-level software on C/C++ across a variety of fields including manufacturing, finance and network security.
N-iX Game Development Studio offers full-cycle development of Unreal Engine-powered casual and mid-core games and interactive applications.
Development of complex PHP projects for software companies across Europe and North America.
Our Mobile Product Development creates native custom-built consumer facing or business process iOS applications for iPhone, iPad and Apple Watch.
Experts in Android development outsourcing, we create consumer and enterprise native apps from the initial idea to post-launch consulting.
Implementation Partner of Photon Engine, N-iX Game Development and VR Studio offers custom multiplayer game development.
The need to optimize daily workflows, provide a memorable guest experience and accommodate new market requirements and dynamics are the main drivers for the digitization in the hospitality industry. While numerous companies around the world embrace digital transformation, the hospitality leaders are not lagging behind. Many hospitality companies are realizing that by adopting digital technologies they are able to increase their brand visibility, gain operational efficiencies and improve the customer experience. That is why a growing number of hotels and restaurants around the world are collaborating with IT vendors to provide innovative solutions for their guests.
N-iX has developed efficient software solutions in hospitality for over a decade helping our clients provide value and personalization for their guests and effectively leverage digital technologies. Here are some of the most transformative technologies and innovations adopted by global hospitality providers that are actively implementing digital transformation.
Innovative solutions and digital technologies are providing new ways of customer engagement and interaction. In order to remain competitive and enable guest-centric service processes, hospitality companies recognize the necessity to modernize their legacy systems. That is why they invest heavily into customization and bespoke features for their current solutions.
For instance, a US-based hospitality leader HotSchedules provides cloud-based solutions to more than 2 million active users in over 110,000 locations. Despite their success in the hospitality market, the company realized the need to upgrade the existing legacy system to make it more scalable, add new features and integrate it with emerging technologies. In cooperation with N-iX dedicated development team, they managed to transform their legacy software by moving it from JSP to REST + Backbone + Marionette. This resulted in significant enhancement of all business processes and cost savings. So modernizing the existing solutions is essential for the success of any business since this enables them to provide a seamless experience and improve their performance.
IoT in hospitality is becoming a reality with the advent of connected devices, embedded intelligence systems and the ability to help deliver digital experiences. Many hotels and restaurants are working on integrating wearable technology and sensors for facilitating their day-to-day operations. For instance, Starwood Hotels are integrating Apple Watch to enable mobile check-in and keyless room entry. Hilton Worldwide has also launched digital check-in and room selection technology for Hilton Honors members. They are now able to customize their stays by requesting upgrades or make special requests for items to be delivered to their rooms before their arrival.
Indeed IoT is being increasingly used by hospitality companies to streamline their operations. For example, air-conditioning control through an app, built-in sensors for lights, TVs for answering guest queries via voice recognition, digital newspapers and magazines offering guests access to their local news are just a small part of how hospitality companies are integrating wearable technology and sensors. And this is just the beginning of how IoT may revolutionize the hospitality sector.
Hospitality companies across the world have to compete against one another to offer the highest quality website and showcase the facilities and services they have to offer. Providing high-resolution images, or even a 360 video of the room can certainly influence the decision of online users. Now hospitality companies can offer a more immersive experience for their potential clients – virtual reality tours. They allow customers to actually explore the restaurant, hotel, facilities, as well as nearby attractions including beaches, museums, cafes, and shops. For example, Shangri-La Hotels and Resorts are planing to virtually transport their potential clients to exotic locations through the use of Samsung Gear VR headsets as well as Marriott hotels. They offer “VRoom Service” where guests can order headsets to watch “VR Postcards”- immersive stories where users can virtually visit Chile, Beijing or other locations.
Augmented reality is another powerful technology which is gaining traction in the hospitality industry. For instance, the Hub Hotel from Premier Inn has incorporated AR by including a wall map of the surrounding area in every hotel room. Travelers can point their smartphones at this wall and view information about local points of interest. Moreover, AR also allows to take a virtual tour of the whole property and visualize the layout of the hotel and nearby amenities. So leveraging VR and AR technology allows hospitality providers to set themselves apart from their competition and showcase the new kind of customer experiences.
Constant data flow from mobile apps, websites, social media, etc. opens new opportunities for businesses. By effectively analyzing data, hospitality companies can quickly adapt operations and marketing practices to meet the guests’ preferences, improve operational efficiency and increase their revenue. The collected data can also be used for predictive analytics thus enabling a hospitality provider to make accurate and financially beneficial predictions. For example, the US hotel chain Red Roof Inn realized the advantages of having a number of hotels located closely to major airports at a time when flight cancellation rate was really high. The hotels’ analytics team worked on identifying available public datasets on weather conditions and flight cancellations. Furthermore, they launched a targeted marketing campaign, aimed at mobile device users in the nearby geographical areas which led to a 10% increase in business revenue.
The application of Big Data and analytics helps hospitality companies not only create targeted marketing campaigns but measure success and learn from the outcomes. Another example is the Marriott hotel chain where unstructured and semi-structured datasets such as weather reports and local events schedules are used to forecast demand and determine a value for each room throughout the year. This enables the hotel chain to set prices with optimum efficiency by scanning price comparison services for the best deals. Therefore, hospitality companies understand the importance of building a 360-degree view of the customer so they can define where they are on their customer journey and provide them with the right information at the right time and in the right context.
On the whole, digital transformation may create a myriad of opportunities for hospitality companies. Some hospitality providers are already looking for ways to adopt emerging technologies and leverage IoT, VR, big data and analytics to improve guest and diner experiences and provide more personalized services. Harnessing digital technologies gives hospitality companies new opportunities, tools and solutions that can lead to a positive change and growth in the industry. What’s more, these digital transformation initiatives have a direct impact on the key drivers of their revenue growth. So digitization gives business owners an opportunity to develop a data-driven customer centric approach and enhance their existing services.
N-iX is an Eastern European provider of software development services with 500+ expert software engineers onboard that power innovative technology businesses. Since 2002 we have formed strategic partnerships with a variety of global industry leaders including OpenText, Novell, Lebara, Currency Cloud and over 50 other medium and large-scale businesses. With delivery centers in Ukraine and Poland, we deliver excellence in software engineering and deep expertise in a range of verticals including finance, healthcare, hospitality, telecom, energy and enterprise content management helping our clients to innovate and implement technology transformations.